The short version
When you visit this website, basic technical information (like your IP address and browser type) is logged for security and analytics. When you fill out a form, the information you submit (name, email, phone, and anything you write in the message field) is sent directly to me by email and is not stored on this website.
This is a marketing website, not a clinical platform. Any actual clinical information — sessions notes, treatment plans, anything you share in therapy — is governed by a separate, more protective set of rules (HIPAA and Florida law) and is handled inside a HIPAA-compliant client portal, not through this site.
I do not sell your information. I do not share it with advertisers. I use it only to respond to your inquiry and provide the services you're requesting.
Information collected on this website
Information you provide directly
When you fill out the consultation form on vitaratoday.com or the contact form on vitaratherapy.com, the following information is collected:
- Name
- Email address
- Phone number (optional on contact form)
- Preferred language
- Any free-text content you write in the message field
Important: Please do not include detailed clinical information (specific symptoms, diagnoses, medications, or sensitive personal history) in the contact or consultation form. The forms are intended for initial outreach only. We'll talk through clinical detail on the consultation call or, if you become a client, through the secure client portal.
Information collected automatically
Like most websites, this site collects basic technical information when you visit, including:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on each
- Referring website
This information is used to understand how the site is being used and to improve it. It is not used to identify individual visitors.
How information is used
Information you submit is used to:
- Respond to your consultation request or general inquiry
- Schedule and confirm appointments
- Provide the services you've requested
- Comply with legal and professional obligations
Information sharing
Your information is not sold or shared with third parties for marketing purposes. Information may be shared in narrow, specific circumstances:
- With service providers who help operate the practice (email service, secure form delivery, client portal vendor) under business associate agreements where required by HIPAA
- When required by law, court order, or licensing board
- When required to prevent imminent harm to you or another person
- To report suspected abuse of a child or vulnerable adult, as required by Florida law
HIPAA and clinical records
The Health Insurance Portability and Accountability Act (HIPAA) governs how protected health information (PHI) is handled. This website is not a HIPAA-protected environment. Information submitted through the forms on this site is not considered HIPAA-protected health information until you become an established client and we begin services.
Once you are a client, your clinical records are subject to HIPAA and Florida confidentiality law. You will receive a separate, more detailed Notice of Privacy Practices specific to clinical care at intake. That document governs how your therapy records are handled and your rights regarding them.
Cookies and tracking
This website uses minimal cookies, primarily for technical function (remembering form input, basic analytics). [Note for practice owner: if you add Google Analytics, Facebook Pixel, or other tracking, this section needs to disclose them specifically and you may need a cookie consent banner depending on your visitor base.]
Your rights
You have the right to:
- Request a copy of the information collected about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal record-keeping requirements)
- Withdraw consent for future communications
- Receive your information in a portable format
To exercise any of these rights, contact me at the email address below.
Children
This practice serves adults only. The website is not directed at children, and information is not knowingly collected from anyone under 18.
Data retention
Information submitted through website forms is retained for the time needed to respond to your inquiry and for any reasonable follow-up period. Information from people who do not become clients is typically deleted within a reasonable timeframe. Client records are retained according to Florida licensing board requirements and applicable federal law.
Security
Reasonable administrative, technical, and physical safeguards are in place to protect the information collected through this website. No system is perfectly secure, however, and information transmitted over the internet always carries some risk.
Changes to this policy
This Privacy Policy may be updated over time. The most current version will always be posted here, with the "Last updated" date at the top reflecting the most recent change. Material changes will be communicated to active clients directly.
Contact
Questions about this Privacy Policy should be directed to:
Valeria Londono, LMHC
Vitara Therapy PLLC
Email: contact us